Privacy Policy

When you create a Voxman account, we collect your email address and the company name you provide during onboarding.

When you use the app, we store the data you create: projects, field logs (text, voice recordings, photos), documents, and client records. This data is stored in your Voxman account and is associated with your company.

Voice recordings you create are uploaded to our servers for transcription processing. Transcribed text is stored as a field log entry. You can delete any log entry and its associated media at any time.

We collect basic usage telemetry, such as feature usage and crash reports, to improve the product. This data is never sold.

To provide and operate the Voxman service, including storing your projects, generating AI-assisted document drafts from your field notes, and producing your estimates, quotes, and invoices.

To process voice notes through our transcription and document-generation pipeline. Your audio and notes are used solely to generate results for you and are not used to train AI models.

To send transactional emails such as account verification and password reset. We do not send marketing email without your explicit consent.

To diagnose and fix bugs, and to understand which features are most useful.

Your data is stored in Convex, a cloud database service. File attachments such as photos and audio are stored in Cloudflare R2 object storage. Both services use encryption in transit and at rest.

Access to your company data is controlled by role-based permissions. Only authenticated members of your company can access your projects and documents.

We retain your data for as long as your account is active. If you delete your account, we will permanently delete your data within 30 days.

Authentication is handled by WorkOS. We share your email address with WorkOS solely for the purpose of authenticating your identity.

AI document generation uses large language model APIs. Your field note content is transmitted to these APIs to generate draft line items and related document content for estimates, quotes, and invoices. This data is processed transiently and is not stored or used for model training by our providers under our agreements with them.

We do not sell, rent, or share your personal information or business data with third parties for advertising purposes.

You can export your data at any time from the app settings. Exported data includes your projects, logs, documents, and client records in a portable format.

You can delete individual records, including projects, logs, documents, and clients, from within the app at any time.

To permanently delete your account and all associated data, contact us at privacy@voxman.app. We will complete the deletion within 30 days and confirm via email.

If you are located in the European Economic Area, you have rights under GDPR including the right to access, correct, and erase your personal data. Contact us to exercise these rights.

We use a single cookie to remember your preferred color theme: light, dark, or system. This cookie contains no personal information and is not used for tracking.

We do not use advertising cookies or third-party tracking pixels.

We may update this policy as the product evolves. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, notify you by email.

Continued use of Voxman after changes are posted constitutes acceptance of the updated policy.

Questions about this policy or requests regarding your data can be directed to privacy@voxman.app.

We aim to respond to all privacy inquiries within 5 business days.